FAQ's - A Slice of Heaven Custom Cakes Sarasota

How long have you been in business?

Sarasota’s premier custom cake bakery since 1997! (We have been handcrafting thousands of custom cake designs for over 20 years.) We are passionate and proud to offer some of the best tasting, handcrafted, and innovative cake designs in the area.

Is this Franchise?

We are not a Franchise but a single unit. A Slice of Heaven has been operating on the web as sarasotacakes.com since 1997.  Privately operated with focus of one cake at a time, earning your business from the first cake through years of life's celebrations. 

Do You Ship Cakes?

No and Never.  Our cake could never be handled with the care and passion needed to ensure nothing but a great product.  Yes they can be transported hundreds of miles if boxed, chilled, and proper refrigeration is onsite when arriving.  We have had a client go from the bakery straight to the private jetport and flew to Colorado for a evening party without fail with A Slice of Heaven cake..

What is our cake style?

A Slice of Heaven can embrace your inspirations, theme, motif, and colors to create the unique showpiece. We offer pro quality custom inspired cakes with smooth buttercream, that's right, not one cake has ever been covered in fondant. Super moist cake, awesome fillings, clean designs and professional quality finish.Our custom cakes can be made in every theme imaginable.

Cakes are Not Fondant then what are they covered with?

Our cakes are not fondant, but smooth butter cream with taste, flavor, and moistness that is unmatched on West Coast Florida. 20+ years and thousands of wedding cakes, we are masters of smooth  butter cream.

Who Owns a Slice of Heaven?

Local owner / operators that have been Sarasota residents of 30+ years.  Professionally trained Culinary graduates. Chefs that live, work, and support Sarasota. 

Do you make Human Figures?

Never because they never turn out as good as we would like.  Dogs and other types of animals yes.

Do You have Ready To Go Items?

Seldom if ever, we only bake for existing orders.  Fresh is best, plan ahead.

How long in advance do I need to Order

Minimum  7 days for any cake requiring any sort of custom sugar work.  Two week advance order allows for pretty much any design work thinkable for the smaller cakes. Weddings and bigger events we ask for several weeks or months, not to say we can't turn something quicker under the right circumstances.  We have booked many last minute wedding cakes on Monday for that coming weekend. I have dealt with many frantic brides that had a friend doing the cake and bailed out last minute. Never hire friends.

Get the order in as soon as you are able.  Why chance things to last minute.

Typically we need at least 5 days for anything custom and usually more if production is full.  Cupcakes typically we can turn around the quickest in a few hours sometimes or next day.  Generally you wont be able to place ANY orders after Thursday 10 am. The weekend has begun and we simply cannot start new orders in the middle of production. 

How far do You Delivery?

Larger event cakes and weddings Fort Meyers to St Pete.  Simpler cakes Venice to Ellington.

Food Allergy Accommodations?

Yes gluten free cupcakes and smaller cakes. (We are NOT a Certified Gluten Free Bakery)

No nuts or nut extracts? yes we can work with this. (We are NOT a Certified Nut Free Bakery)

We do NOT offer Egg Less, Vegan, Sugar Free, or Paleo items

Is there a Deposit Required?

Typically anything over $75 we require a deposit.  Weddings and larger events require 25% of the total to secure the date in the production schedule and those monies are NOT Refundable for any reason. See Cancel Policy and Wedding Contract for the full details.

Where was the original location?

Yes the original bakery was at 4944 Fruitville road in Sarasota from 1997 thru 2010.  We moved to 5632 Palmer Blvd Sarasota in 10/2010 and now (10/2017) own our location in Lakewood Ranch at 7357 International Place Suite 106.  

Is the Bakery Licensed?

Yes we have been and always operated a fully insured, licensed, and inspected commercial baking facility.  Never from home or operated under the questionable "Florida cottage law"

Did you produce all the cakes on your website?

Yes every cake picture on our website has been produced by us.   Every cake is smooth buttercream NO FONDANT.

Why don't we offer (same day) cakes with less than 24 hours?

Most of the time we sell out dates 4/5 days in advance. With the word custom, we refuse to distract attention given to the current event cakes in order to create more sales.  

Why are we sometimes hard to reach?

With only two of us and no desire to get larger, we return calls and emails based upon the date of the event and as quickly as possible. We will not disappoint a booked client to discuss last minute cakes. Our reputation is super important to us so the focus is on our current booked orders as a priority.

Safe Food Handling Practices?

We pride ourselves on a super clean work environment and safe handling of food.  Both certified food managers and University of Johnson & Wales Culinary Arts graduates.   

Why do offer catering?

Because we have 50 years combined professional kitchen experience with formal culinary degrees coupled with the newer facility that has tons of space.  Like our cakes, we only produce the best quality that we can be proud to offer.  We offer these services based upon time availability placing the cake production number one. $500 min on most orders.

How many custom cakes have we made?

Our experience is in excess of 35 thousand cakes produced.  Each one is custom one of a kind. Wedding cakes alone are over 2 thousand.  

How To Handle Cakes and Leftovers?

Our buttercream cakes are always kept cold.  When picking, up store immediately back into refrigerator until just before the event.  Cake at 65 - 75 degrees is optimal for cutting and serving. Three hours un-refrigerated is considered safe by state standards.  After three hours you make the call based on the temperature and heat. Our cakes have tons of fresh eggs, sugar, and dairy in them.  If refrigerated at 40 degrees, 3-5 days is very reasonable for consumption of left overs.  If you have lots left after cutting we recommend you cut in large rectangles and freeze immediately in sealed containers.  This will lock in that fresh taste to thawed and enjoys up to several weeks later.  Yes year old cake is not bad if kept frozen and sealed.   

Why we consider ourselves Sarasota's Premier Source for Custom Cakes?

Because we strive to offer the highest level of cake and filling quality, artistry, and customer service setting us apart as local industry leaders.  We do not try to be Luxury cake makers, but just great cake makers offering value , great tasting product, and local service.