3/17/20 NO REFUND POLICY IN EFFECT FOR NEW ORDERS DUE TO CURRENT CONDITIONS.

    

STRICT REFUND POLICY.

We are taking orders, operating by pick up appointment hours, and making incredible cakes with added sanitary procedures in place.

We DO NOT OFFER ANY REFUNDS for cancellations FOR ANY REASON. All orders require full payment at the time of order.

When making payment for a cake, by doing so you are acknowledging the acceptance of these cancellation terms with the understanding that ALL SALES ARE FINAL and forgo any cancellation Charge Back rights with your credit card issuer.

In the event the cake date, design, or size changes once payment is made, we reserve the right to assess fees as necessary. Costs include time incurred in artwork, ordering, consultation, and planning @ rate of $60 per hour. At our discretion, we reserve the right to provide any refund in "store credit" only and not provide a cash refund.


Email any cancellation or changes to: sarasotacakes@gmail.com


WEDDING CANCELLATION POLICY

See your specific contract agreement for details. 


CATERING CANCELLATION  POLICY

Events cancelled within 72 hours or less FOR ANY REASON they are billed at full invoice. If the catering date, menu choices, or amounts change once invoiced, we reserve the right to asses fees as deemed necessary to cover costs of labor and materials. Full payment or "invoice terms" are required for any delivered catering. Email if the best way to reach us for any changes or cancellations. (sarasotacakes@gmail.com)